spearheadtrainingblog.co.uk

If you work within the telemarketing sector a good notion is to start working backwards and from this determine the amount of calls required to develop the entire week’s appointments. This will then give you an idea of exactly how many phone calls you should be making each week. From this deduction try to increase the time in which you spend with a prospective customer. If you have to spend time arranging appointments, travelling, putting together paper work and attending meetings, try to implement these tasks outside of the time you have to spend with the customer.

Some of the best sales professionals will have at some point attended sales training exercises and courses. This is where you learn the major skills required to sell, such as closing a deal. This is a learned skill and gives you the ability to deal with objections from your prospective customer, such as the cost, service or whatever else, the sales professional knows instinctively exactly how to respond.

There are many other learned skills that are essential in making you a competent sales executive. A sales training course is an essential ingredient for making both the business and employee become successful.

At Spearhead Training we believe it is important that all members of staff in your business are correctly trained for their role whether it is in management or sales. If a member of staff is new to the role then training is essential, it is unfair to put a member of staff in at the deep end, they should be aided by other members of team until they can be given in house training or be sent on a training course. There are many things to learn in a new role and some will be easier to learn on the jobs where as others will need to be discussed and explained in depth.

At Spearhead Training we offer management and sales training, where you can choose from a set course or can build your own course by choosing from our choice of modules, tailoring our course to suit your employees job roll much better than our standard training course may.

It has to be said that by incorporating a more organised and professional leadership role within your company, you will become more of a valued asset, not just to your company but also the individuals around you, be they work colleagues, friends or associates. There are definite causes all around us and subsequently there has to be effects. Good or bad, they are unavoidable and play an important role in our everyday lives. Incorporating the correct leadership training into your role will provide you with the tools that you need to create greater success for you. Seen as a key figure within your corporate environment, many more opportunities will open up as others notice not just your core qualities but discover you’re a person of many other talents.

Developing an understanding of the correct application to time management means that with the right help and guidance you can drastically improve your personal and company time management. This in turn provides you and your business the necessary tools to become more proficient and in turn a profitable commodity. There are simple steps to consider that will allow you to become more organised and therefore more productive and over time we shall be discussing these valuable points right here on our blog. We will target familiar issues that are ever so common within the workplace and the individual’s daily life, teaching you how to best utilise you time to become as efficient as possible.

At Spearhead we have always known that good leadership training increases productivity. This fact is backed by the government’s train to gain initiative – who on their website quote statistics that employers who don’t train are 2.5 times more likely to fail than those who do. Perhaps that’s why in the current uncertain economic climate the government are keen to support SME’s by providing new funding specifically for Leadership training. 

In the past, smaller companies have been put off seeking funding for leadership training because of the complex administration process. That’s where we can help you. Spearhead Training have linked up with Decipher UK Ltd to help you access funding for your Spearhead leadership training course. Decipher UK specialise in working with regional grant providers to administer grants currently available for Small and Medium sized businesses. They will help you through the application process to ensure your grant is successful. So now there really is no excuse to not book your leadership training course!

One question people attending management training often ask is “How much distance should I create between the team and myself?” It is not a simply question to answer. Keeping the balance between being close and remaining distant is hard because situations are constantly changing. Perhaps the most useful question for all new managers to ask themselves is “In the present situation, how would I feel most comfortable if I were a team member?” 

Using this question regularly will guide you to making the right decisions, provided you are objectively assessing the needs of the situation and not simply making yourself feel more comfortable. Be aware that whilst it is natural for the newly promoted manager to want to use the team for their own emotional support (leadership can be lonely), this approach can seriously backfire. Instead aim to fulfil your need for fellowship by using interaction with people of the same or similar level. Sharing concerns on a management training course with other managers from different departments or organisations can be useful and reassuring fro the newly promoted manager.

Tags: management training

Have you ever wanted a tailored management training course but been frustrated because you haven’t got the budget to commission the writing of a bespoke management training programme? Well Spearhead Training’s new “Pick and Mix” management training modules are the perfect solution. 

We have used our 28 years experience to design a series of management training and business skills modules that can be put together in any combination you like to form your own unique training course that can be delivered at a time and venue of your choice. 

Simply pick any four modules from the pick and mix selection to create your perfect one-day tailored training course and then leave the rest to us. We will use your choices to design a balanced course consisting of tutor input, exercises and skill development sessions. What’s more, this approach will cost you significantly less than a bespoke course. 

There are currently over  50 modules to choose from, and we will continue to add more modules over time.

Tags: management training

Ask any successful manager what they found hard in their first management role and invariably time management will come fairly close to the top of the list. It is not easy trying to balance the various demands people – including your team – make on your time whilst trying to get your own work done. If you are new to the role of management and haven’t had good management training you can find yourself working longer and longer hours and getting more and more frustrated. This article, based on the experiences of Spearhead’s top management trainers and the principles taught in our management training courses, provides some guidance. 

First, if you are new to your role you need to appreciate that efficiency usually improves with experience. Don’t be too hard on yourself if, in the early days, you do take a little longer to do things that other (more experienced) managers do with apparent ease. All managers attending our management training courses agree that moving into their new management role required dedicated hard work.

As you start to get to grips with your new role you need to beware of becoming the type of manager who boasts of working exceptionally long hours every day with never any time off. This type of manager is clearly demonstrating that they cannot manage themselves let alone manage anyone else! What they should do is get themselves some good time management training, but they don’t because they never have the time! 

The starting point for time management is for you to assess what you need to do – and what you can delegate to the team. Never fall into the trap of thinking you have to do everything yourself – if you fail to delegate you will fail to manage. 

So having delegated effectively, the next thing you need to do is to distinguishes between the urgent and the important tasks; scheduling your discretionary time to ensure those that are important are progressed in a timely manner. Good managers know how to set and stick to self-imposed, as well as other-imposed, deadlines. Failure to do this results in the self-made crisis, and is stressful for you and for your team! 

A final word of warning – remember the KIS principle and don’t become such a “time management fanatic” that you end up wasting time by trying to micro-manage it. 

One aspect of time management newly promoted managers can struggle with is avoiding procrastination, particularly in the area of making decisions. There are always plenty of reasons not to take a decision, reasons to wait for more information, more options, more opinions… But this type of procrastination not only wastes managerial time but also leads to missed opportunities. Successful managers display a consistent bias for action; after all, the only manager who never makes a mistake is the manager who doesn’t do anything! Get into the habit of making decisions in a timely manner; use decision making techniques to help you, and if you find yourself procrastinating be honest with yourself about your reasons why then set yourself a deadline to solve those problems and make that decision you’ve been putting off.

Tags: management training

With the prospect of a global recession looming, many companies are looking for ways to maximise the sales opportunities that are available and are therefore seeking to provide in-house sales training courses for the sales team. Whilst a recession is a time for cutting back and reducing costs, sales training is seem a an essential survival tool. Many companies treat an in-house sales training courses as their insurance policy in that it prevents lost sales in tough market conditions. 

Another factor of concern for companies is sales force motivation in tough market conditions. Therefore they also see sales training as an opportunity to boost morale and therefore productivity.

Typical subjects that are covered in these sessions are justifiying price and increases in price; objection handling and presenting the business case. Most sales people a good at all three disciplines, however sales training can fine tune skills and techniques.

Management training can be a major benefit not only to an individual enhancing his career but also for the firm he is employed under. Management training can make the difference from a business being a standard business to a leading business.

Spearhead Training are a leading training company based within Oxfordshire providing expert training in management training.  With an ever increasing skills base Spearhead Training are fully committed to providing the very best management training programmes available online. No matter the industry or the level of manager required Spearhead Training can tailor a fully dedicated training programme to suit any company.